HomeCross Cultural MarketingThe role of culture in global marketing

The role of culture in global marketing

When it comes to branding your business to a domestic market, your ability to connect with your target audience is greatly enhanced by sharing a common language and culture with them. Conversely, branding to markets beyond your borders is another story and presents a unique set of linguistic and cultural challenges that must be addressed and overcome. Lost in Translation Perhaps the biggest obstacle to cross-cultural personal branding success is a lack of understanding of how people communicate in other cultures. In fact, one of the most common assumptions is that a straight translation of marketing, advertising and public relations materials are enough to conform to the unique needs and values of diverse cultures and ethnic groups. In reality, this notion couldn’t be further from the truth. Incorrect or poor translations of marketing material are among the most frequent and costly mistakes made by businesses attempting to penetrate foreign markets. When in Rome… In cross-cultural marketing, language is a crucial tool for communicating with customers, suppliers, channel intermediaries and others. You can learn a great deal about another culture simply by studying its language and non-verbal communication, which includes gestures, touching and other forms of body-language that supplement spoken communication. Familiarity Breeds Content Regardless of the culture at hand, your target audience makes its buying decisions based upon how they ‘feel’ about your brand. It is only when you fully understand how people communicate in other cultures beyond your borders that you’ll be in a position to establish and maintain an enduring ‘emotional connection’ with them. So take the extra time to familiarize yourself with the language and culture of your target market, and reap the rewards of unprecedented brand acceptance, recognition and loyalty for many years to come.

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